# About the Help category

**URL:** https://discourse.flox.dev/t/about-the-help-category/56
**Category:** Help
**Created:** [November 12, 2020, 3:05pm UTC](https://discourse.flox.dev/t/about-the-help-category/56 "2020-11-12T15:05:57Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![limeytexan](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.flox.dev/limeytexan/32/10_2.png) [@limeytexan](https://discourse.flox.dev/u/limeytexan)
#### Post date: [November 12, 2020, 3:05pm UTC](https://discourse.flox.dev/t/about-the-help-category/56/1 "2020-11-12T15:05:57Z")

</div>

Ask for assistance installing or using flox.

We’ll try to answer your questions and help you debug your problems ASAP.

Some general guidelines for posting:

1. Search your problem before posting
2. Create a title that clearly reflects your question
3. Select the most appropriate category
4. Summarize your problem
  - Be as specific as possible, including details about your goals, expected vs actual results, error messages
  - Describe what you’ve tried, including any relevant links
  - Where appropriate, include relevant code to help reproduce the problem