# Troubleshoot install or upgrade asking for password multiple times

**URL:** https://discourse.flox.dev/t/troubleshoot-install-or-upgrade-asking-for-password-multiple-times/1256
**Category:** Help
**Created:** [May 12, 2026, 1:36am UTC](https://discourse.flox.dev/t/troubleshoot-install-or-upgrade-asking-for-password-multiple-times/1256 "2026-05-12T01:36:13Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![jbayer](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.flox.dev/jbayer/32/757_2.png) [@jbayer](https://discourse.flox.dev/u/jbayer)
#### Post date: [May 12, 2026, 1:36am UTC](https://discourse.flox.dev/t/troubleshoot-install-or-upgrade-asking-for-password-multiple-times/1256/1 "2026-05-12T01:36:13Z")

</div>

A user reported having a frustrating experience when trying to upgrade Flox and getting asked for their password quite a few different times.

> `==> Upgrading flox`  
> `1.11.4 → 1.12.0`  
> `==> Removing launchctl service org.nixos.darwin-store`  
> `Password:`  
> `Password:`  
> `Password:`  
> `==> Removing launchctl service org.nixos.nix-daemon`  
> `Password:`  
> `Password:`  
> `Password:`  
> `==> Running uninstall script /usr/local/share/flox/scripts/uninstall`  
> `Password:`  
> `warning: ‘install’ is a deprecated alias for ‘add’`  
> `==> Uninstalling packages with `sudo` (which may request your password)…`  
> `com.floxdev.flox`  
> `Password:`  
> `Password:`  
> `Password:`  
> `Password:`  
> `==> Running installer for flox with `sudo` (which may request your password)…`  
> `Password:`

The MacOS default timeout for sudoers is **5 minutes**. You can see if yours is set by running:

`sudo -V | grep "Authentication timestamp timeout"`

The work-around we found was to edit the timeout to have a value.

A command like this with `visudo` ensures you do not save incorrect syntax:

`sudo visudo -f /etc/sudoers.d/custom_timeout`

Then set the file contents to (which would make the default timeout 10 minutes):

`Defaults timestamp_timeout=10`

Then verify with:

`sudo -V | grep "Authentication timestamp timeout"`